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Frequently AskedQuestions

Get your questions answered here

Here’s a compilation of all the questions we receive the most often from our clients.

WE WANT TO HELP

Having questions is part of the process.

We don’t expect everyone to use the same technical or design lingo in describing what we want. Having more conversations and striving to over-communicate has been very helpful in ensuring that we understand your expectations clearly. Here are some of the most frequently asked questions we receive from our clients, and we hope that it can save your time and help you get answers fast.

The costs described above exclude the cost of purchasing a hosting account and a domain (website address). Depending on each client’s needs, we will advise on the suitable hosting options. All costs involved will be communicated clearly before the start of the project.

Every website we produce is responsive on desktops, tablets, and mobile devices.

Our team works together to complete each project in 1 to 2 months, depending on the scale of the project.

Yes, for each web development project there is a deposit of 50% of the package price.

 

For custom projects, we will discuss and agree on the project scope and define clear payment milestones within the timeline of the project.

Each feature offered requires monthly upkeep and maintenance as well as regular checks and tweaks to keep in line with the newest security and speed requirements. We also offer a 60 day money-back guarantee on all our maintenance packages without questions asked! Find out more information here.

Very good question! Here’s our article on this topic. We hope that the article will help you make an informed decision for yourself.

Every web development package includes 3 drafts and 1 final product, with the exception of the Custom package. The Custom package provides unlimited drafts! 

 

As each project is unique, we will craft a suitable timeline with clear checkpoints and space for feedback, depending on the nature of the project.

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